Returns & Exchanges

At Al Bayader International, we strive to ensure your complete satisfaction with our food packaging and hygiene products. If you are not entirely happy with your purchase, our streamlined return policy allows for easy exchanges or refunds within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team or log in to your account portal to submit a return request with your order number and reason for return.

• 2.
  Pack the Items

  Ensure the products are unused, in their original packaging, and include all labels and the original invoice to qualify for a full refund.

• 3.
  Schedule Pickup

  Once your request is approved, our logistics partner will coordinate a convenient time to collect the package from your specified address.

• 4.
  Quality Inspection

  After receiving the items at our warehouse, we will conduct a quality check and process your refund or exchange within 5 to 7 business days.